March 23, 2010 Meeting

Tom Krapu PhD., PCC , will be presenting:

Have you ever had a moment in coaching that left you scratching your head and wondering what happened? As lifelong learners and professionals, we are continually presented with opportunities to learn from our experiences and better serve our clients. This workshop provides a practical strategy that coaches can use to further develop their skills by reflecting on surprising (or critical) incidents in their experiences.

So what are critical incidents???

• Experiences that give us pause
• Experiences that surprise us or have unexpected results 
• Experiences that deepen our learning 

In this session, you are introduced to the characteristics of critical events and provided a reflection strategy for you to use in your continuing self-directed development. You will hear experienced coaches present their own unexpected events and discuss how these marked a turning point in their practice. You will leave with a deepened perspective of critical incidents in professional practice and an appreciation for the value of encountering the unexpected. The reflection tool provided can be used in continued practice by coaches at all levels of experience. Through hearing and sharing, you will have an opportunity to learn from each other. Bring your own surprise coaching events!

Trained as a counseling psychologist, Krapu has always taken a developmental approach in working with others and has obtained his PCC. He has worked in academic as well as private sector settings. He has taught at all post-secondary levels, led a non-profit organization, consulted with business, presented at national and international conferences, served on the editorial board of a professional journal and made significant volunteer contributions to his local, national and international communities. Krapu has been self-employed for 24 years so he understands having a results focus and providing excellent customer service with an entrepreneurial spirit. His professional coaching experience includes delivering international individual and group coaching initiatives in organizations from Fortune 100 companies and higher education settings to smaller for-profit and nonprofit organizations in the government, financial and healthcare sectors. He has also provided individual coaching services to clergy from the congregational to the bishop level as well as to people in transition and entrepreneurs. He has trained "managers as coaches" and publishes the Spotlight on Leadership on a regular basis.